Human Resources Manager

Reports to: Senior Director of Operations
Classification: Exempt, Salary, 40 hours per week
Location: On-site / Hybrid Option up to 2 regular days per week
Salary: $68K - $71K annually commensurate of experience

Position Overview

The Human Resources Manager is responsible for leading and executing day-to-day human resources operations at King Street Center, ensuring that systems, policies, and practices are clear, compliant, and effectively support staff across the organization.

This role exercises independent judgment in the implementation of HR policies, procedures, and systems, including HRIS and payroll platforms, and is empowered to make decisions regarding day-to-day application and process improvements in consultation with the Senior Director of Operations and Senior Leadership Team. This role also serves as a key advisor and resource to staff and supervisors, providing guidance on HR processes, interpreting policies, and supporting workplace decisions and concerns. The HR Manager works closely with the Senior Director of Operations and leadership team to ensure consistent, equitable, and well-coordinated HR practices that support a strong and well-functioning organization.

This position plays a critical role in maintaining effective HR systems, supporting employee relations, and exercising sound judgment in the application of policies and practices across a dynamic nonprofit environment.

Essential Roles & Responsibilities

Payroll & Benefits Administration

• Administer Biweekly payroll preparation and processing, ensuring accuracy, compliance, and appropriate internal control

• Manage payroll-related systems and documentation, including 403(b) contributions and reporting

• Serve as primary point of contact for employee questions related to payroll, benefits, time tracking, and time off, resolving issues and determining appropriate next step

• Coordinate and conduct benefits administration, including annual benefits review and open enrollment processes, and recommend improvements to systems and offering

• Manage, coordinate, and submit HR-related insurance claims (e.g., workers’ compensation, disability), ensuring proper documentation and compliance

• Partner with the Senior Director of Operations to evaluate, implement, and improve payroll and HR systems and workflows, exercising judgment in system configuration and process design

Recruiting, Hiring & Onboarding

• Manage and lead the full hiring process, including job postings, candidate communication, interview coordination, reference checks, and hiring logistics

• Advise hiring managers on equitable, consistent, and compliant hiring practices, including interpretation and application of internal guideline

• Manage onboarding and offboarding processes, ensuring all required steps are completed and identifying opportunities for improvement

• Exercise judgment in addressing hiring and onboarding challenges and recommending process improvements

Compliance & HR Systems

• Maintain accurate and up-to-date employee records, including personnel files and HRIS data, ensuring data integrity and compliance

• Ensure organizational compliance with applicable local, state, and federal employment laws and regulations, interpreting requirements and advising leadership as needed

• Serve as a primary resource for employee handbook and policy interpretation, providing guidance to staff and supervisors

• Lead regular review and updates of HR policies and procedures, recommending revisions based on legal requirements and organizational needs

• Support audit preparation and ensure proper documentation and record retention practices

Employee Relations & Support

• Serve as a trusted and approachable resource for employees, providing guidance on workplace concerns and HR processes

• Advise and support supervisors in employee relations matters, including conflict resolution, performance concerns, and team dynamics, recommending appropriate courses of action

• Apply independent judgment in assessing situations, determining appropriate responses, and escalating when necessary

• Ensure consistent and equitable application of policies and practices across the organization

• Identify patterns or recurring concerns and provide recommendations to the Senior Director of Operations to inform organizational decisions

Performance Management & HR Coordination

• Lead and manage timelines and processes for performance reviews, ensuring consistency and alignment across teams

• Provide guidance, tools, and coaching to supervisors to support effective performance management practices

• Evaluate performance management processes and recommend improvements to strengthen effectiveness and equity

• Support ongoing HR coordination across teams, ensuring clear communication and follow-through

Other Responsibilities

• Communicate organization-wide HR updates, including payroll reminders, benefits information, and staff announcements

• Support HR-related components of organizational audits and reporting

• Engage in ongoing professional development to stay current with HR laws, regulations, and best practices

What We’re Looking For

• Strong understanding of HR practices, employment law, and compliance requirements

• Strong understanding of and commitment to equity-centered HR practices, including applying an equity lens to hiring, employee relations, policy implementation, and workplace practices

• Skill to interpret policies and apply sound judgment in a variety of workplace situations

• Skilled at building trust and serve as a reliable resource for staff across the organization

• Strong judgment and ability to navigate sensitive situations with discretion and care

• Skilled in balancing multiple priorities in a dynamic, fast-paced environment

• Strong organizational systems and attention to detail

• Excellent communication and interpersonal skills

• Skilled in work both independently and collaboratively across teams

What You’ll Bring

• At least 5 years of progressive experience in human resources or a related field

• HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR), or Bachelor’s degree preferred, OR equivalent combination of education and professional experience

• Experience operating and managing HRIS and payroll systems

• Experience supporting employee relations and HR processes in a complex organization

• Strong organizational and systems-thinking skills

• Experience in nonprofit or community-based organizations preferred

Physical Requirements

• Prolonged periods of working on a computer

• Occasional movement throughout the building and movement of files or materials as needed

Disclaimer

This job description is not intended to be all-inclusive. Duties and responsibilities may change as organizational needs evolve.

To Apply

Candidates should send the following to hr@kingstreetcenter.org:

• Resume

• Cover letter that includes:

• What calls you to work at King Street Center

• Description of your knowledge of the needs of youth from historically underserved populations

• What does equity in Human Resources look like in practice, and how have you worked to advance it in your previous roles?

• Three professional references

(No resume? Please fill out our application form HERE)

The above statements are intended to describe the general nature and level of work to be performed by the individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

King Street Center is an equal opportunity employer. We are committed to fostering an inclusive workplace that reflects and supports the diverse communities we serve. We make all employment decisions without regard to race, color, religion, national origin, ancestry, sex, gender identity or expression, sexual orientation, age, disability, marital status, veteran status, or any otherprotected characteristic under applicable law.